For your first visit...
Please arrive at the office 15 minutes before your scheduled appointment time to complete your registration into our practice. You will need to provide us with your current insurance card and a form of photo ID. All insurance coverage will be verified at the time of your visit. In addition, any copay required by your insurance will be due at the time of your visit.
Prior to your visit, make sure you know how your insurance plan works, what services it covers, and what it requires of you. If you have any questions about your coverage, call your insurance plan for information. The most common reasons for insurance claim denials are:
Knowing your insurance coverage and obligations will help your visit proceed smoothly.
- Incorrect or outdated insurance information. (Your insurance card will need to be presented to the receptionist at each visit.)
- Your HMO does not list Dr. Byrnes as your PCP. (Make sure you call them prior to your visit.)
- Having two physical/annual exams within a 12-month period. (Most health plans will only pay for one in any 12-month period.)
- Medicare does NOT pay for preventive care, such as physical exams. (You will be asked to complete an Advanced Beneficiary Notice (ABN) prior to procedures or exams which Medicare may not cover and for which you will be financially responsible.)
After Hours Policy
In the event of an emergency or life-threatening condition, dial 911 immediately. Such conditions include:
Significant injuries, such as lacerations or dental trauma, should be evaluated and treated in the emergency room without delay. For other medical injuries or illnesses, Dr. Byrnes may be reached by calling (609) 259-7400. Please defer all calls for appointments, medication refills or test results until normal business hours.
- Chest pain
- Shortness of breath
- Loss of consciousness
- Loss of vision
- Uncontrolled bleeding